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July 26, 2022

Center Operations Manager – Burleson Center

Center Operations Manager – Thrive Behavior Centers Burleson

About Thrive Behavior Centers

Thrive Behavior Centers is a locally owned company, founded in 2020. We focus on client-centered ABA and building a team-oriented environment where our clients and staff can grow.   Why just work… when you can Thrive?

Center Operations Manager Preferred Qualifications

  • Bachelor’s degree in business, applied behavior analysis, psychology, or another related field.
  • Previous operations experience in an ABA center or other medical related field.
  • Registered Behavior Technician (RBT) certification
  • CPR certification
  • Experience using Central Reach software and other Microsoft Office 365 platforms; Planner, Excel, Word and Forms
  • Experience using Availity and various insurance company portals

Center Operations Manager Role Description

The Center Operations Manager’s primary responsibility is ensuring that the center he/she is responsible for runs smoothly from an operations standpoint in conjunction with the Clinical Director under the supervision of Chief Operating Officer.

The ideal candidate will have the ability to do the following:

  • Be fun, enthusiastic, patient, and compassionate while supporting a therapy staff of 15-20 employees.
  • Answer inbound phone calls.
  • Uphold operational policies and procedures.
  • Managed day-to-day center operations
    • Daily schedule – staff and clients
    • Supply orders and inventory for the center
    • Facilitating repairs at the center when needed by outside contractors.
  • Manage the client intake process for the center.
  • Assist in the verification of benefits for clients and potential clients.
  • Understand insurance benefits and limitations for each client’s plan and clearly communicate those with families and clinical staff.
  • Facilitate the process of obtaining and maintaining insurance authorization for clients.
  • Assist in onboarding new employees.
  • Manage initial credentialing process and certifications for clinical staff.
  • Audit session notes and timesheets.
  • Assist with billing, as assigned.
  • Other duties as assigned.

Center Operations Manager Reinforcement

At Thrive Behavior Centers we believe in providing quality reinforcement for our team members’ hard work.

  • Competitive pay, based on experience
  • Bonuses available based on performance
  • 10 Days PTO / 8 Paid Holidays / One paid week off at Christmas
  • Generous health insurance benefit package
  • Opportunities to grow professionally as our company grows
  • Collaborative work environment focused on our clients and their families
  • Management that is responsive and supportive

Location: TBC-Burleson 12333 Bear Plaza, Ste. 200, Burleson, TX 76028

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